Job Title: AIDC Support Executive
Department: Technical Support / Operations
Location: Thane
Job Summary:
We are looking for an AIDC Support Executive to provide technical support and maintenance for Auto Identification and Data Capture systems such as barcode scanners, printers, RFID devices, and related software. The role involves installation, troubleshooting, and customer support to ensure smooth system operations.
Key Responsibilities:
- Install, configure, and support AIDC devices (barcode scanners, barcode printers, RFID readers)
- Provide on-site and remote technical support to customers
- Diagnose and resolve hardware and software issues
- Perform preventive maintenance and device testing
- Assist in system integration and basic configuration
- Maintain service reports, tickets, and documentation
- Coordinate with internal teams and vendors for issue resolution
- Train users on proper device usage and handling
Required Qualifications:
- Diploma / Bachelor’s degree in Electronics, IT, Computer Science, or related field
- 0–2 years of experience in AIDC / technical support (Freshers can apply)
- Basic knowledge of barcode technology, RFID, and labelling systems
- Understanding of Windows OS and basic networking
- Willingness to travel for customer support (if required)
Preferred Skills:
- Experience with Zebra, Honeywell, Datalogic, or similar AIDC products
- Basic SQL or software troubleshooting knowledge
- Good communication and customer-handling skills
Pay: ₹40,000.00 - ₹50,000.00 per month
Benefits:
Work Location: In person
