Roles and Responsibilities
- Understand customer needs and provide appropriate solutions and recommendations
- Manage a portfolio of customers and serve as their key point of contact
- Build and maintain strong, long-lasting customer relationships
- Understand customer needs and provide appropriate solutions and recommendations
- Handle customer inquiries, complaints, and escalations in a timely and professional manner
- Collaborate with cross-functional teams to ensure customer success
- Prepare regular reports and maintain accurate customer records
Skills
- Customer service skills
- Effective communication skills
- Problem-solving skills
Qualification
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Work Location: In person
