Key Responsibilities
- Manage the reception/front desk and greet visitors, customers, vendors, and business associates professionally.
- Answer, screen, and route incoming telephone calls and messages.
- Maintain visitor records, issue visitor passes, and coordinate with concerned employees for visitor access.
- Coordinate with Security for visitor, contractor, and delivery entry/exit procedures.
- Receive and distribute courier, mail, documents, and other correspondence.
- Maintain reception-area records, registers, and daily reports.
- Coordinate meeting room bookings and assist with arrangements for visitors and meetings.
- Handle incoming and outgoing courier activities and maintain proper documentation.
- Provide basic administrative support to the HR/Admin team.
- Coordinate with housekeeping, security, transport, and other facility-support teams as required.
- Assist employees and visitors with general queries and directions within the facility.
- Maintain confidentiality of company and employee information.
- Support employee engagement activities, events, and other administrative activities when required.
- Maintain a professional and welcoming reception area.
- Follow company policies, safety procedures, and security protocols applicable to the manufacturing facility.
- Perform other administrative duties assigned by the HR/Admin Manager.
Required Skills & Competencies
- Excellent verbal and written communication skills.
- Pleasant personality and professional appearance.
- Good telephone etiquette and interpersonal skills.
- Basic knowledge of MS Office (Word, Excel, Outlook/email).
- Good organizational and time-management skills.
- Ability to handle multiple visitors, calls, and tasks efficiently.
- Strong coordination and follow-up skills.
- Ability to maintain records accurately.
- Professional and customer-service-oriented approach.
- Ability to work effectively with employees, customers, vendors, contractors, and security personnel.
Educational Qualification
- Graduate in any discipline preferred.
- Diploma / equivalent qualification may also be considered based on experience.
Experience
- 2–5 years of experience in reception, front office, administration, or customer service.
- Experience in a manufacturing, industrial, engineering, or corporate environment will be an advantage.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
