JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Events Lead – Job Description
Job DetailsJob Type: Full Time
Location: Bangalore - Kormangala
Reporting Manager: Senior Manager – Events
Team Managed: Assistant Managers, Senior Executives & Executives
Candidate ProfileQualification: Bachelor’s Degree / Master’s Degree
Industry Type: Facilities Management Services, Hospitality (Hotels)
Overall Experience: 8 – 10 Years
Relevant Industry Experience: 6 – 8 Years
Key SkillsLeadership
Strong Communication Skills
Vendor & Stakeholder Management
People Management
Strategic Planning
Behavioral CompetenciesHigh Achievement Orientation
Strong Team Collaboration
Learning Agility
Positive Attitude
Job Purpose (Aim)The role is responsible for delivering Meeting & Event Planning services, driving team development, managing special projects, and contributing to overall Facilities & Services goals including financial performance and customer satisfaction.
Core CompetenciesStrong interpersonal and client-facing skills
Proven team leadership and delegation ability
Client & supplier relationship management
Experience in vendor management and performance-based contracts
Budget planning and financial control
Excellent verbal and written communication
Strong analytical and problem-solving skills
Key Responsibilities1. Operations Delivery1.1 Customer RelationsDeliver high-quality support services to stakeholders and clients
Build and maintain strong client relationships
Understand and anticipate customer requirements
Promote Meeting & Event Planning services
Address client concerns proactively
1.2 Performance Management & Continuous ImprovementEnsure adherence to SLAs and quality standards
Track metrics and identify service gaps
Share monthly performance updates with management
Implement action plans based on feedback and surveys
Drive continuous service improvement initiatives
Collaborate across geographies for best practices
Manage vendor performance and compliance
Negotiate vendor contracts and onboard new vendors
1.3 Team Management & EngagementMaintain regular communication with team members
Encourage mentoring and professional growth
Define roles, responsibilities, and team goals
Conduct regular team meetings and knowledge sharing
Recognize and reward high performance
Organize team-building activities
1.4 Workforce PlanningEnsure adequate team coverage at all times
Monitor attendance, overtime, and workload distribution
Optimize team productivity
2. Career Development2.1 Employee DevelopmentEnsure smooth onboarding of new hires
Identify training needs and provide coaching
Support career growth and development planning
Contribute to performance evaluations and promotions
2.2 Employee Engagement & RetentionLead by example and promote company values
Drive employee satisfaction and retention initiatives
Address concerns proactively
Foster a positive and motivating work environment
2.3 RecruitmentIdentify hiring needs based on business requirements
Partner with recruitment teams for hiring
Participate in interviews and selection
Ensure hiring of high-quality talent
2.4 HR & ComplianceManage performance and disciplinary matters with HR
Maintain documentation as per company policy
Ensure adherence to organizational guidelines
3. Financial ManagementManage operations within approved budgets
Review financial and operational performance
Approve vendor payments and invoices
Support forecasting and financial planning
4. Special Projects & Change ManagementDrive continuous improvement initiatives
Act as a change agent across the organization
Communicate and implement process changes
Ensure timely project delivery and stakeholder alignment
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
