Booking Confirmation Specialist is a role responsible for confirming appointments after they are booked and ensuring customers are prepared for the service.
Typical responsibilities include:
- Calling or messaging customers to confirm appointments.
- Verifying date, time, location, and service details.
- Answering customer queries before the appointment.
- Reducing no-shows and cancellations.
- Coordinating with operations or service teams regarding confirmed bookings.
Pay: ₹20,020.25 - ₹35,862.59 per month
Work Location: In person
