Customer Support & Tele-Sales Executive
Company: GoldCash Limited
Location: Sector 49, Gurugram, Haryana
Salary: ₹12,000 – ₹15,000 per month
Job Type: Full-Time
Experience: 0–1 Year (Preferred)
Job Overview
GoldCash Limited is seeking a proactive and customer-focused Customer Support & Tele-Sales Executive to handle customer inquiries, provide accurate information regarding our services, and support our sales team in converting leads. The ideal candidate should possess strong communication skills and the ability to build trust with customers.
Key Responsibilities
Handle incoming customer calls and provide clear information regarding company services and products.
Address customer queries, complaints, and requests in a professional and timely manner.
Identify customer requirements by asking relevant questions and recommending appropriate solutions.
Communicate potential leads and verbal confirmations to the sales team for closure.
Maintain accurate records of customer interactions and conversations.
Follow company policies, operational procedures, and service quality standards.
Contact existing or previous customers to promote company services and generate sales opportunities.
Maintain a high level of customer satisfaction through professional communication.
Prepare and submit End-of-Day (EOD) reports in the prescribed format.
Stay updated with company services, policies, and operational updates.
Candidate Requirements
Education: Minimum Higher Secondary (12th Pass)
Experience: 0–1 year in Customer Service, Telecalling, or Sales (preferred)
Languages:
English – Required
Hindi – Required
Strong communication and interpersonal skills
Basic computer knowledge and ability to maintain call records
Work Location Requirement
Candidates should be able to reliably commute to Sector 49, Gurugram, Haryana, or be willing to relocate before joining.
Job Type: Full-time
Benefits:
Provident Fund
Ability to commute/relocate:
Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Higher Secondary(12th Pass) (Preferred)
Language:
English (Required)
Hindi (Required)
Work Location: In person
Pay: ₹10,000.00 - ₹30,875.92 per month
Ability to commute/relocate:
- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Are you comfortable with the provided salary range, i.e. 10k-15k?
Work Location: In person
