We are looking for a friendly, energetic, and sales-oriented Front Desk Executive to manage daily reception operations and drive membership sales. The ideal candidate will be the first point of contact for members and visitors, ensuring excellent customer service while promoting gym services and memberships.
Key Responsibilities
Greet members and visitors in a professional and welcoming mannerHandle check-ins and maintain attendance recordsAnswer phone calls, WhatsApp inquiries, and social media messagesProvide information about membership plans, offers, and servicesSchedule appointments for trainers and dietitiansMaintain cleanliness and organization of the reception area
Sales Responsibilities
Explain membership packages and convert walk-ins into membersFollow up on leads and inquiriesAchieve monthly membership sales targetsPromote personal training, diet plans, and other add-on servicesMaintain a database of prospects and members
Administrative Tasks
Process payments and issue receiptsMaintain daily sales and collection reportsHandle member complaints professionally and escalate when requiredCoordinate with trainers and management for smooth operations
Required Qualifications
High school diploma or graduate (any stream)Prior experience in gym, fitness center, or sales preferredBasic computer knowledge (MS Office, billing software)
Required Skills
Strong communication and interpersonal skillsSales-oriented and target-driven mindsetPleasant personality and professional appearanceAbility to multitaskBasic cash handling and record-keeping skills
Job Types: Part-time, Permanent, Fresher, Internship, Freelance, Volunteer
Contract length: 1000 months
Pay: ₹7,000.00 - ₹10,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
Work Location: In person