Location: Kochi, Kerala
Experience: 4+ years in Operations Management
About the Role
We are looking for a Operations Head to oversee day-to-day operations, ensure smooth project execution, manage teams and resources, and drive operational efficiency. The ideal candidate should be a strong leader with excellent planning, problem-solving, and client management skills.
Key Responsibilities
- Oversee daily operations and ensure smooth coordination across departments.
- Manage multiple client projects and ensure timely delivery.
- Lead, mentor, and monitor team performance.
- Develop and implement SOPs, processes, and operational best practices.
- Identify operational gaps and improve workflows and productivity.
- Manage resources, budgets, and operational costs.
- Monitor KPIs, project performance, and client satisfaction.
- Identify operational risks and implement corrective actions.
- Work with senior management on business growth and expansion initiatives.
- Prepare regular operational and performance reports.
Requirements
- Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field.
- 4+ years of experience in Operations Management.
- Strong leadership, project management, and team management skills.
- Excellent communication, negotiation, and problem-solving abilities.
- Experience in process optimization and KPI management.
- Proficiency in MS Office, CRM, ERP, and project management tools.
- Ability to manage multiple priorities and work in a fast-paced environment.
Pay: From ₹30,000.00 per month
Work Location: In person
