Customer Support Executive – Premium Voice Process
Location:GB Palya, Bengaluru
About the Role
We are hiring Customer Support Executives for multiple Premium Voice Processes. This role is ideal for candidates with excellent spoken English, strong communication skills, and a customer-first approach. Freshers and experienced candidates with a minimum of 6 months of experience are welcome to apply.
Key Responsibilities
* Handle inbound, outbound, and chat-based customer interactions professionally.
* Resolve customer queries efficiently while ensuring high customer satisfaction.
* Communicate confidently and fluently in English.
* Follow company processes and maintain quality standards.
* Deliver an exceptional customer experience.
Eligibility
* Any Graduate.
* Minimum 6 months of experience.
* Excellent verbal communication and interpersonal skills.
Language Requirements
Candidates must have excellent spoken and written English, along with proficiency in at least one of the following regional languages:
* Kannada
* Tamil
* Malayalam
* Hindi
* Marathi
* Bengali
* Gujarati
English Communication Requirements
Candidates should possess:
* Excellent spoken English.
* Clear pronunciation with a neutral accent.
* Strong listening and comprehension skills.
* Confidence in handling customer conversations.
Selection Process: All shortlisted candidates will undergo a Versant Communication Assessment. The minimum qualifying score will vary depending on the assigned process.
Pay: ₹14,000.00 - ₹18,000.00 per month
Work Location: In person
