- Responsible for smooth operation of the floor assigned.
- Responsible for the performance of floor boys.
- Supervise Room Attendants
- Organizes and facilitates the room making process.
- Daily allocation of rooms and deep cleaning tasks to team members.
- Responsible for the cleanliness of guest rooms, corridors and heart of the house area of the floor.
- Checks the occupied and departure rooms, giving special attention to guest needs.
- Ensures that the entire operation is performed as per the laid down standards.
- To organise immediately the guest needs under intimation to EHK/Executive.
- Manage guest requests, including VIP amenities and communicating them to the relevant team members
- Routine inspection of guest bedrooms to ensure they meet standards.
- Aware of all room categories and amenities.
- Achieve positive outcomes from guest queries in a timely and efficient manner
- Carry out lost and found procedures.
- Report maintenance issues to Maintenance/Engineering Department.
- Assist Housekeeping Manager with training requirements.
- Represent the needs of the team to others in the hotel.
- Comply with hotel security, fire regulations and all health and safety legislation.
- Assist other departments wherever necessary and maintain good working relationships.
Job Type: Full-time
Pay: From ₹10,000.00 per month
Ability to commute/relocate:
- Varkkallai, Kerala: Reliably commute or planning to relocate before starting work (Required)
Education:
Experience:
- Microsoft Office: 1 year (Preferred)
- total work: 1 year (Preferred)
Language:
- Hindi (Preferred)
- English (Preferred)
Work Location: In person
