Account Manager – Digital & Social
Location: Bangalore
Company: Freeflow Ideas
Job Type: Full-time
About the Role
Freeflow Ideas is looking for an Account Manager with 7+ years of experience who combines strong client servicing skills with digital-first thinking, social media expertise, and strategic understanding.
The role involves managing client relationships, understanding business objectives, developing digital and social strategies, and working with creative and digital teams to deliver impactful campaigns.
Key Responsibilities
- Manage client relationships and act as the primary point of contact for assigned accounts.
- Understand client business objectives and translate them into effective digital-first and social media strategies.
- Develop and contribute to digital campaigns, social media strategies, content plans, and communication ideas.
- Work closely with creative, content, performance, SEO, and other teams to ensure smooth execution.
- Lead client meetings, presentations, briefs, reviews, and regular updates.
- Provide strategic and creative inputs and proactively identify opportunities for clients.
- Monitor campaign performance and provide insights and recommendations.
- Manage timelines, deliverables, approvals, and multiple client accounts.
- Identify opportunities for account growth, upselling, and cross-selling.
- Contribute to pitches, proposals, and new business opportunities.
Qualifications
- 7+ years of experience in account management, client servicing, digital marketing, social media, or an advertising agency.
- Strong understanding of digital marketing, social media, and digital-first strategy.
- Excellent client communication, presentation, and relationship management skills.
- Strong strategic, analytical, and problem-solving abilities.
- Ability to manage multiple accounts and work effectively with cross-functional teams.
- Strong ownership, attention to detail, and ability to work independently.
- Bachelor's degree in Marketing, Advertising, Business, Communications, or a related field.
The Ideal Candidate
Someone who can understand the client's business, think strategically, bring digital and social ideas to the table, guide internal teams, and build strong client relationships.
If you are passionate about brands, digital, social media, and creating meaningful marketing solutions, we'd love to hear from you.
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
