Collection Executive – Real Estate | CRM | Kandivali, Mumbai
Kandivali, Mumbai
Salary: ₹25,000 – ₹30,000 per month
Working Hours
- Monday to Friday: 10:00 AM – 6:30 PM
- Saturday: 10:00 AM – 4:00 PM
About the Role
We are looking for a proactive and detail-oriented Collection Executive with prior experience in the Real Estate industry to join our CRM team. The ideal candidate should have hands-on experience in customer collections, banking coordination, documentation, and maintaining payment records while ensuring excellent customer service.
Key Responsibilities
- Follow up with customers regarding outstanding payments and collections.
- Coordinate with banks for home loan processing, documentation, and disbursement.
- Liaise with brokers and channel partners for smooth sales and payment coordination.
- Handle customer documentation and resolve payment-related queries.
- Maintain collection records, payment trackers, and MIS reports.
- Ensure timely collection of dues and regular follow-up with customers.
- Coordinate with internal teams to ensure smooth transaction processing.
- Maintain accurate documentation and compliance with company processes.
Required Qualifications
- Bachelor's degree in any discipline.
- 2–5 years of experience in the Real Estate industry (Mandatory).
- Hands-on experience in customer collections and payment follow-ups.
- Good understanding of banking processes, loan documentation, and disbursements.
- Strong communication, coordination, and customer relationship skills.
- Proficiency in MS Excel and preparing MIS reports.
- Ability to manage multiple follow-ups while maintaining high accuracy.
Preferred Skills
- Strong negotiation and follow-up skills.
- Excellent organizational and time management abilities.
- Customer-centric approach with attention to detail.
- Ability to work independently and as part of a team.
Job Details
- Department: CRM
- Industry: Real Estate
- Employment Type: Full-time
- Work Location: On-site – Kandivali, Mumbai
Pay: ₹25,000.00 - ₹30,000.00 per month
Application Question(s):
- Are you comfortable working from 6 days from the office in Kandivali, Mumbai?
- Current Salary
- Expected Salary
- Are you comfortable with the offered salary range of ₹25,000–₹30,000 per month?
- How soon can you join?
Experience:
- Collection Executive/CRM Executive : 2 years (Required)
- Real Estate industry: 1 year (Required)
- customer collections and payment follow-ups: 2 years (Required)
- coordinating with banks for home loan processing : 1 year (Required)
- brokers or channel partners for property sales coordination: 1 year (Required)
- handling customer documentation and payment-related queries: 1 year (Required)
Work Location: In person
