The Admission Counselor at FISA Academy is responsible for guiding prospective students and parents through the admissions process, promoting the academy’s programs, and achieving enrollment targets. The role involves student counseling, lead management, relationship building, and administrative coordination to ensure a smooth and professional admission experience.
Key Responsibilities1. Student Recruitment & Counseling
- Counsel prospective students and parents regarding FISA Academy’s programs, curriculum, and career pathways.
- Respond to inquiries via phone, email, social media, and in-person visits.
- Conduct campus tours and information sessions.
- Follow up with leads to convert inquiries into enrollments.
2. Admissions Process Management
- Assist applicants with application forms and documentation requirements.
- Verify and process admission documents.
- Coordinate entrance tests, interviews, or assessments (if applicable).
- Maintain accurate records of applicants and enrollment data.
3. Marketing & Outreach Support
- Participate in education fairs, school visits, and promotional events.
- Support digital marketing efforts by following up on online leads.
- Build relationships with schools, coaching centers, and community partners.
4. Enrollment Target Achievement
- Work toward monthly and annual admission targets.
- Track daily inquiries, follow-ups, and conversions.
- Prepare weekly/monthly admission reports.
5. Customer Service & Relationship Management
- Maintain regular communication with applicants and parents.
- Address concerns and provide timely resolutions.
- Ensure a positive admission experience aligned with FISA Academy’s values.
Required Qualifications
- Bachelor’s degree in education, Business, Marketing, or related field.
- 1–3 years of experience in admissions, counseling, sales, or customer service (preferred).
- Excellent communication and interpersonal skills.
- Strong organizational and follow-up abilities.
- Basic knowledge of MS Office and CRM systems.
Key Skills
- Counseling & persuasion skills
- Communication & presentation skills
- Target-oriented mindset
- Relationship management
- Administrative accuracy
- Time management
Working Conditions
- Full-time position
- May require weekend availability during peak admission periods
- Occasional travel for events or outreach programs
Job Type: Full-time
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
Work Location: In person
