E-Commerce Executive is responsible for managing and improving a company's online sales channels, ensuring products are accurately listed, orders are processed smoothly, and digital sales performance is optimized.
E-Commerce Executive Job Description
Job Title: E-Commerce Executive
Job Summary:
The E-Commerce Executive manages day-to-day operations of online marketplaces and e-commerce websites. They coordinate product listings, inventory updates, order processing, promotions, and performance analysis to drive online sales growth and enhance customer experience.
Key Responsibilities
- Manage and update product listings on e-commerce platforms and company websites.
- Monitor inventory levels and coordinate stock updates.
- Process and track customer orders, returns, and refunds.
- Optimize product content, including titles, descriptions, images, and keywords.
- Coordinate promotional campaigns, discounts, and seasonal sales.
- Monitor pricing and competitor activities.
- Generate sales, traffic, and performance reports.
- Work with logistics, warehouse, and customer support teams to ensure smooth operations.
- Handle marketplace accounts such as Amazon, Flipkart, and other online platforms.
- Assist in digital marketing activities, including SEO, email marketing, and social media promotions.
Required Skills
- Knowledge of e-commerce platforms and marketplaces.
- Basic understanding of SEO and digital marketing.
- Strong analytical and reporting skills.
- Proficiency in Microsoft Excel or Google Sheets.
- Attention to detail and organizational skills.
- Good communication and coordination abilities.
- Ability to manage multiple tasks and deadlines.
Qualifications
- Bachelor's degree in Business, Marketing, Commerce, or a related field.
- 1–3 years of experience in e-commerce operations (entry-level roles may accept fresh graduates).
- Experience with marketplace seller panels and inventory management systems is preferred.
Common KPIs
- Online sales revenue.
- Order fulfillment rate.
- Product listing accuracy.
- Conversion rate.
- Return and cancellation rates.
- Customer satisfaction metrics.
Pay: ₹18,000.00 - ₹28,000.00 per month
Work Location: In person
