Project Role : Security Architect
Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations.
Must have skills : Critical Incident Management
Good to have skills : NA
Minimum
3 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
As a Security Architect, a typical day involves designing and establishing a comprehensive cloud security framework and architecture that aligns with organizational objectives and performance standards. This role includes meticulously documenting the deployment of cloud security measures and overseeing the smooth transition of these controls into managed cloud security operations. The position requires continuous evaluation and refinement of security strategies to support evolving business needs and technological advancements, ensuring robust protection within the cloud environment.
Roles & Responsibilities:
- Lead and own Major Incident Management (MIM)/Escalated incidents, including bridge setup, stakeholder updates, decision facilitation, and closure.
- Drive incident triage, impact assessment, and recovery coordination across multiple resolver teams.
- Act as an SME collaborate with and manage the team to perform effectively.
- Be responsible for team decisions during incidents and steady-state operations.
- Engage with multiple teams and contribute to key operational and technical decisions.
- Provide solutions to problems for the immediate team and across multiple teams.
- Ensure effective communication with clients during major incidents and critical service disruptions.
- Design and implement resolutions based on deep product knowledge.
- Collaborate with internal teams to ensure system stability and service continuity.
- Manage and prioritize incidents to meet SLAs and MIM response timelines.
Professional & Technical Skills:
- Proficiency in Infrastructure Service Management
- Hands-on experience in Major Incident Management (MIM)
- Strong understanding of IT infrastructure and application and service management principles
- Experience in incident, problem, and change management processes
- Knowledge of ITIL framework and best practices
- Experience handling high-severity incidents, escalations, and executive communications
Additional Information:
- The candidate should have minimum 3 years of experience in Critical Incident Management.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.
