Job Title: Retail Sales Manager (Multi-Store)
Location: Ambala
Experience Required: Minimum 5–8 years of experience in retail sales, with at least 2–3 years in a multi-store or area sales management role. Experience in fashion, apparel, ethnic wear, or luxury retail is preferred.
Employment Type: Full-Time
Job Summary:
We are seeking a dynamic and results-oriented Retail Sales Manager to oversee and drive sales performance across multiple retail stores. The ideal candidate will be responsible for developing sales strategies, ensuring target achievement, improving customer experience, mentoring store teams, and maximizing overall business profitability. This role requires frequent travel between stores, strong leadership skills, and a proven ability to increase revenue while maintaining high operational and customer service standards.
Key Responsibilities:
- Manage and oversee sales performance across multiple retail stores.
- Develop and implement sales strategies to achieve monthly, quarterly, and annual revenue targets.
- Monitor store-wise sales performance and identify opportunities for growth.
- Work closely with Store Managers to improve sales conversion, average bill value, and customer retention.
- Analyze sales reports, market trends, and customer insights to optimize business performance.
- Conduct regular store visits to review sales operations, customer service, merchandising, and staff performance.
- Coach, mentor, and motivate Store Managers and sales teams to achieve business objectives.
- Ensure consistent customer service standards across all stores.
- Collaborate with the marketing team to execute promotional campaigns and seasonal sales initiatives.
- Monitor inventory movement and coordinate with operations to ensure product availability.
- Identify underperforming stores and implement corrective action plans.
- Recruit, train, and evaluate sales staff in collaboration with the HR team.
- Prepare and present sales forecasts, performance reports, and business updates to senior management.
- Maintain compliance with company policies, SOPs, and retail best practices.
- Stay updated on competitor activities, market trends, and customer preferences to recommend business improvements.
Required Skills:
- Strong leadership and people management skills.
- Excellent sales planning and business development abilities.
- Strong analytical and decision-making skills.
- Ability to manage multiple stores simultaneously.
- Excellent communication, negotiation, and interpersonal skills.
- Strong understanding of retail KPIs and sales metrics.
- Proficiency in MS Excel, sales reporting tools, and retail management software.
- Ability to work under pressure and meet ambitious sales targets.
- Willingness to travel frequently between store locations.
Preferred Qualifications:
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field. An MBA is an added advantage.
- Experience in fashion, apparel, sarees, jewellery, lifestyle, or luxury retail.
- Proven track record of successfully managing multi-store sales operations.
Key Performance Indicators (KPIs):
- Achievement of sales targets across all stores.
- Year-on-year and month-on-month sales growth.
- Store-wise revenue and profitability.
- Customer acquisition and retention.
- Average bill value (ABV) and conversion rate.
- Team productivity and sales performance.
- Customer satisfaction and service quality.
- Inventory turnover and stock availability.
- Performance improvement of underperforming stores.
What We're Looking For:
- A strategic sales leader with a strong commercial mindset.
- Someone who can inspire and develop high-performing sales teams across multiple locations.
- A data-driven professional who can identify opportunities and implement effective sales strategies.
- A proactive individual who thrives in a fast-paced retail environment and consistently delivers business growth.
- A customer-focused leader committed to creating exceptional shopping experiences while driving revenue and profitability.
Pay: ₹40,000.00 - ₹45,000.00 per month
Work Location: In person
