The Role
We are looking for an aggressive, driven Sales Manager who can build, coach, and close in equal measure. In this role, you will own the full lead-to-close funnel, lead and coach the sales team, and take end-to-end ownership of the customer management system.
This is a player-coach role inside a fast-growing startup: you will carry an individual revenue target, ensure the collective monthly target is delivered, and solve operational bottlenecks and resource gaps that come with scaling a premium brand.
Key Responsibilities
- Own delivery of the individual monthly revenue target and ensure the collective sales team target is achieved every month
- Lead, coach, and hold the sales team accountable through daily huddles, weekly check-ins, and pipeline reviews
- Own the full lead lifecycle: connection, qualification, consult booking, show-up, conversion, package upgrade, and retention
- Take end-to-end ownership of the customer management system, including configuration, lead routing, stage discipline, dashboards, and response time enforcement
- Design and refine pitch scripts, objection-handling playbooks, and consult-to-package conversion frameworks
- Lead initiatives to grow average order value through bundling, package conversion, and premium tier positioning
- Build and execute monthly reactivation campaigns to drive incremental revenue from dormant client cohorts
- Identify and unblock operational bottlenecks across lead flow, consult flow, and conversion; build process where it does not yet exist
- Submit weekly funnel reports to leadership with diagnosis on leakage points and corrective actions
- Align with the marketing, operations, and clinical teams on lead quality, capacity, and consult flow
- Take ownership beyond the strict scope of the role wherever the business needs it
Performance Metrics
You will be evaluated on:
- Revenue achievement
- Visit-to-sale conversion
- Lead connection and qualification rate
- Consult bookings and show-up rate
- Average order value and package conversion
- Database reactivation revenue
- Upselling and retention
- Customer management discipline
Requirements
- 5 to 8 years of sales experience, with at least 2 years in a sales leadership or team-lead capacity
- Aggressive, driven, and target-oriented personality
- Excellent communication and articulation skills in English
- Strong consultative and persuasive selling skills
- Ability to handle objections and close deals confidently
- Strong problem-solving mindset and ability to work in ambiguity
- Proven track record of achieving revenue targets and managing team performance
- Hands-on experience with CRM systems, dashboards, and automation
- Strong commercial acumen and understanding of sales funnels and conversion metrics
- Comfortable working in a fast-paced startup environment
- Disciplined and structured approach toward reporting and operations
Preferred Background
Candidates with experience in:
- Luxury services
- Premium wellness
- Aesthetics
- Hospitality
- HNI/UHNI client handling will be preferred.
What We Offer
- Ownership of the sales engine for a fast-growing premium brand
- Direct exposure to leadership
- Clear growth path into leadership roles
- Dynamic and collaborative startup environment
- Additional Details
- Location: Santacruz West, Mumbai
- Work Mode: On-site
- Joining: Immediate preferred
- Compensation: To be discussed during interview
Pay: ₹600,000.00 - ₹1,000,000.00 per month
Application Question(s):
- Do you have any prior experience in the Wellness & Fitness, FinTech, or EdTech industry?
- How many years of experience do you have in sales?
Work Location: In person
