Community Engagement Officer
Location: Agra & Mathura
Organization: Wildlife SOS
Centres: Sloth Bear & Elephant Rescue Centres
Position Summary
The Community Engagement Officer plays a vital role in connecting the public with the mission and impact of Wildlife SOS. This position is responsible for delivering engaging educational tours, managing visitor data, conducting outreach activities, supporting fundraising initiatives, and effectively communicating the organization’s conservation work to diverse audiences.
The role requires strong communication skills, organizational abilities, and a passion for wildlife conservation.
Key Responsibilities
Information & Education Tours
- Conduct guided tours for schools, corporates, donors, international visitors, and the general public.
- Explain the history, rescue stories, rehabilitation processes, and conservation efforts for sloth bears and elephants.
- Deliver accurate, inspiring, and culturally sensitive presentations.
- Ensure visitor safety and adherence to centre protocols.
- Develop and update educational materials and tour scripts.
Data Management & Reporting
- Maintain visitor databases and records (schools, groups, donors, corporates).
- Collect and organize feedback forms and engagement metrics.
- Prepare monthly reports on visitor engagement and outreach activities.
- Support documentation of impact stories and case studies.
Fundraising & Donor Engagement
- Assist in coordinating fundraising campaigns and visitor donation drives.
- Communicate effectively about sponsorship programs
- Build relationships with individual donors, corporate partners, and educational institutions.
- Support event planning and donor visits.
Outreach & Community Engagement
- Represent Wildlife SOS at awareness programs, school workshops, community events, and conservation campaigns.
- Develop partnerships with local schools, colleges, and businesses in Agra and Mathura.
- Promote responsible tourism and wildlife conservation awareness.
- Help create outreach content including presentations, brochures, and awareness materials.
Communication & Advocacy
- Clearly explain the mission, rescue stories, and long-term impact of Wildlife SOS.
- Address visitor questions regarding wildlife welfare, human-wildlife conflict, and conservation laws.
- Act as a brand ambassador of Wildlife SOS values and ethics.
- Encourage visitors to become long-term supporters and advocates.
Undertake any additional responsibilities or assignments as delegated by the management in support of organizational objectives and operational requirements.
Required Qualifications
- Bachelor’s degree in Environmental Science, Wildlife Conservation, Communications, Social Work, Tourism, or related field.
- 1–3 years of experience in education, outreach, NGO work, tourism, or public engagement.
- Excellent spoken and written English and Hindi (additional languages are a plus).
- Strong interpersonal and presentation skills.
- Basic data management and reporting skills (MS Office, Google Sheets, CRM systems).
Desired Skills & Competencies
- Passion for wildlife conservation and animal welfare.
- Confident public speaker with engaging storytelling ability.
- Organized and detail-oriented.
- Ability to handle diverse audiences (children, corporates, international guests).
- Team player with proactive mindset.
- Flexibility to work weekends and during special events.
Working Conditions
- Based at rescue centres in Agra and Mathura.
- Outdoor work environment with exposure to wildlife settings.
- Occasional travel for outreach programs and events.
- Weekend and holiday work may be required based on visitor schedules.
Pay: ₹25,000.00 - ₹32,000.00 per month
Work Location: In person
