The Davies Premium Credit Control Shared Service provides our clients with a comprehensive and proactive method of credit control.
We are seeking a Credit Control Technician to supports the premium credit control by maintaining data accuracy, updating internal systems, and preparing essential documentation. Their work enables a smooth operational flow and ensures that information feeding into the credit control cycle is reliable.
LAE, Tracker & System Updates
- Check the LAE Tracker for the current position and upload updates into the appropriate internal system.
- Retrieve copies of slips, endorsements and other documents from relevant systems, provide to onshore teams, and update system records.
- Review the position of signings in the system, ensure correct attachment, and update records as needed.
Data Loading, Logging & Tracking
- Check and load required data files, confirming successful loads and updating logs/trackers.
- Maintain logs and trackers for reporting, ensuring accurate and timely updates.
Quality Control & Collaboration with Seniors
- Attend Quality Control sessions with Senior Handlers and participate in training activities.
- Support adoption of best practices through shadowing and guided process learning.
Compliance, Upskilling & Administration
- Keep Timesheets, Thrive learning, and mandatory training up to date.
- Complete general administrative tasks including documentation updates and inbox management.
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1-3 years of relevant experience in premium credit control.
- Communication
- Attention to detail & right-first-time accuracy
- Fast learning and Problem solving
- Deadline management
- Microsoft office – Word, Power Point, Excel (X / Vlookup’s, Pivot tables, if statements)
- Reporting experience
- Finance / Credit control experience
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,000 professionals operate across ten countries, including the UK & the U.S. Over the past ten years Davies has grown its annual revenues more than 20-fold, investing heavily in research & development, innovation & automation, colleague development, and client service. Today the group serves more than 1,500 insurance, financial services, public sector, and other highly regulated clients.
