Job description
Job Description
1. Install, configure, and maintain desktop and laptop computers and Networking, including hardware and software components.
2. Provide technical support to end-users for desktop hardware, software, and peripherals.
3. Troubleshoot hardware and software issues related to desktops, laptops, printers, and other peripherals.
4. Diagnose and resolve technical problems quickly and efficiently, either remotely or on-site.
5. Collaborate with other IT team members to escalate and resolve complex issues.
6. Perform routine maintenance tasks, such as system updates, patches, and antivirus scans.
7. Document technical procedures, configurations, and troubleshooting steps.
8. Assist with the implementation of new technologies and software upgrades.
9. Train end-users on the proper use of hardware and software systems.
10. Monitor and maintain inventory of desktop equipment and peripherals.
11. Follow IT policies, procedures, and best practices to ensure security and compliance.
Requirements:
1. Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent work experience).
2. Proven experience as a Desktop Engineer or similar role.
3. Experience troubleshooting hardware and software issues in a corporate environment.
4. Excellent problem-solving skills and attention to detail.
5. Strong communication and interpersonal skills.
6. Ability to work independently and collaboratively in a team environment.
7. Industry certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are a plus.
8. Additional responsibilities may be assigned as needed
Job Type: Full-time
Pay: From ₹20,000.00 per month
Education:
Experience:
- Software troubleshooting: 1 year (Required)
Work Location: In person
