Key Responsibilities
This is an easy-to-learn coordination role. If you are comfortable using a smartphone, a computer, WhatsApp, and online apps, you can perform this job successfully. Complete training, guidance, and ongoing support will be provided by the Company Manager.
Customers simply send us a WhatsApp message when they need everyday household assistance, and our team coordinates with trusted service providers to help fulfill those requests.
Understand customers' requirements and coordinate the most appropriate solution.
- Coordinate hotel bookings and restaurant reservations through approved online platforms.
- Coordinate home service requests by booking trusted professionals through platforms such as Urban Company (formerly UrbanClap) or other company-approved service providers, including electricians, plumbers, carpenters, AC technicians, and other household service professionals.
- Order groceries through online platforms such as Blinkit, Instamart, Zepto, and BigBasket.
- Arrange online deliveries of cakes, bouquets, gifts, and household essentials as requested by customers.
- Coordinate food orders through online platforms.
- Follow up with service providers and delivery partners to ensure customer requests are completed smoothly and on time.
- Keep customers informed by providing timely updates on the status of their requests.
- Maintain accurate records of customer requests, bookings, and follow-ups.
- Act as the primary communication bridge between customers and service providers, ensuring a smooth and professional experience.
- Handle only genuine, practical, and company-approved customer requests that can be fulfilled through our trusted partners and online platforms.
- Work closely with the Company Manager whenever assistance or approval is required to resolve customer requests.
- Prior experience in these types of services is not required. Complete training, guidance, and ongoing support will be provided by the Company Manager. Any platforms, procedures, or tasks you are unfamiliar with will be taught by the company.
What You Will NOT Do
- You will not perform electrical, plumbing, cleaning, or repair work yourself.
- You will not physically deliver products.
- You will only coordinate requests that can reasonably be fulfilled through our approved partners and service providers.
- You will not handle illegal, unsafe, or inappropriate requests.
Our customers simply send us a WhatsApp message when they need everyday household assistance, and our team coordinates with trusted service providers to help fulfill those requests.
This is a simple coordination role. Anyone who is comfortable using a smartphone, basic computer applications, WhatsApp, and online platforms can perform this job successfully. Complete training, guidance, and ongoing support will be provided by the Company Manager.
Job Title
Household Convenience Executive (Coordinator)
Contact
Kunal Makkar ,
Whatsapp No. - 7888998204
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Work from home
Pay: ₹10,000.00 - ₹18,000.00 per month
Benefits:
- Cell phone reimbursement
- Flexible schedule
- Internet reimbursement
- Work from home
Work Location: Remote
