Job description:
Job Summary
We are looking for an experienced and customer-focused Salon Manager to oversee daily salon operations, manage staff, ensure excellent customer service, and drive business growth. The ideal candidate should have strong leadership skills, knowledge of beauty and salon services, and the ability to maintain high service standards.
Key Responsibilities
- Manage day-to-day salon operations efficiently
- Supervise, train, and motivate salon staff
- Handle customer appointments and ensure smooth scheduling
- Maintain excellent customer service and resolve client complaints
- Monitor inventory of beauty products and salon supplies
- Ensure cleanliness, hygiene, and safety standards are maintained
- Track sales, expenses, and overall salon performance
- Develop promotional activities and customer retention programs
- Coordinate with vendors and suppliers
- Ensure staff attendance, grooming, and discipline
Requirements
- Proven experience as a Salon Manager or similar role
- Strong leadership and team management skills
- Knowledge of salon treatments, beauty products, and trends
- Excellent communication and customer-handling abilities
- Basic understanding of billing, POS systems, and inventory management
- Ability to work flexible hours, including weekends and holidays
- Graduate or diploma/certification in beauty or salon management preferred
Skills Required
- Team Leadership
- Customer Service
- Sales & Upselling
- Scheduling & Operations Management
- Conflict Resolution
- Inventory Management
- Communication Skills
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,345.04 - ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid time off
Work Location: In person