We are looking for a smart, curious, and technology-driven AI Automation & Operations Executive who can help us implement AI and automation across different departments of the company.
The candidate does not need extensive corporate experience. We are looking for someone who actively uses AI tools, understands automation, enjoys experimenting with new technology, and can identify ways to reduce repetitive manual work.
You will work closely with teams such as Counselling, Marketing, Customer Support, Backend Operations and Logistics to identify processes that can be improved or automated using AI.
## Key Responsibilities
* Understand existing workflows across different departments.
* Identify repetitive and time-consuming manual tasks.
* Suggest and implement AI-based solutions to improve productivity.
* Create automated workflows using tools such as n8n, Make, Zapier or similar platforms.
* Use ChatGPT, Gemini, Claude and other AI tools for business applications.
* Build basic AI assistants, chatbots and internal automation systems.
* Automate Google Sheets, reporting and data-management processes.
* Work with APIs and Webhooks to connect different software platforms.
* Help automate lead management and CRM processes.
* Explore AI-based solutions for call-center operations.
* Work on call transcription, summarisation and lead classification using AI.
* Help automate WhatsApp communication and customer follow-ups.
* Support AI-based customer-service and chatbot implementations.
* Automate daily/weekly management reports and dashboards.
* Help marketing teams use AI for research, content, creatives and reporting.
* Explore AI voice agents and conversational AI solutions.
* Research new AI tools and test whether they can improve business operations.
* Document automation workflows and train team members on their usage.
## Required Skills
* Good practical knowledge of ChatGPT and Generative AI tools.
* Familiarity with Claude, Gemini or similar AI platforms.
* Basic understanding of automation tools such as:
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
