Experience: Minimum 4 years experience in Title Search and Title Typing
The Title Team Lead is responsible for effectively leading the Team by working with the Assistant Manager. A successful team leader will be a person who has strong working knowledge in title and previous experience in leadership. This position is a fast-paced, high-energy, and demanding role, and requires an individual who can multitask seamlessly between different clients and systems.
Responsibilities:
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Oversees the Title Search, Typing, and Exam teams
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Responsible for order assignment, pipeline management, and queue management
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Responsible for interacting with clients on any issues, questions, or clarifications that may arise; play an active role in client engagement initiatives
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Answers team members’ questions and oversee team member work for quality and guideline compliance
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Develop strategies to promote team member adherence to company regulations and performance goals
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Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
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Comply with relevant regulatory practices surrounding the title and settlement business
Required Skills:
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Experience in Title [Search/COS/Full Search/Nation Wide/Exam] Background required
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Ability to successfully interface with both internal business units, as well as clients and third parties
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Excellent time management skills and proven ability to multi-task competing priorities
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Ability to learn and maintain knowledge of multiple tools and systems
The job is Bangalore based and candidates and are expected to work from the office.
