JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Senior Facilities Manager - Site OperationsPosition OverviewLead and manage all facilities management operations for a designated site, ensuring optimal building performance, operational efficiency, and exceptional service delivery. Oversee maintenance, vendor relationships, compliance, and strategic planning to support business objectives while maintaining cost-effective operations.
Key ResponsibilitiesOperational Management Oversee daily facilities operations including HVAC, electrical, plumbing, security, and building automation systems. Develop and implement preventive maintenance programs to maximize equipment lifecycle and minimize downtime. Monitor building performance metrics and implement continuous improvement initiatives to enhance operational efficiency.
Team Leadership Manage and develop facilities staff including maintenance technicians, coordinators, and support personnel. Provide coaching, performance management, and professional development opportunities. Foster a collaborative team environment focused on service excellence and safety.
Vendor & Contract Management Negotiate and manage relationships with key service providers including janitorial, security, landscaping, and specialized maintenance contractors. Develop procurement strategies, evaluate vendor performance, and ensure service level agreements are met. Oversee contract compliance and cost management.
Budget & Financial Management Develop annual facilities budgets and manage operational expenses within approved parameters. Analyze spending patterns, identify cost optimization opportunities, and provide regular financial reporting to senior leadership. Evaluate capital expenditure requests and ROI projections.
Compliance & Risk Management Ensure compliance with local building codes, safety regulations, environmental standards, and corporate policies. Manage risk assessment processes, emergency preparedness programs, and incident response procedures. Maintain required certifications and documentation.
Strategic Planning Develop long-term facilities strategies aligned with business objectives. Assess space utilization, plan for growth or consolidation needs, and recommend infrastructure improvements. Lead sustainability initiatives and technology integration projects.
Required QualificationsEducation & Experience Bachelor's degree in Facilities Management, Engineering, Construction Management, or related field preferred. Minimum 7-10 years progressive facilities management experience with at least 3-5 years in senior leadership roles managing large commercial properties or corporate campuses.
Technical Skills Strong knowledge of building systems, maintenance practices, and industry best practices. Experience with CMMS software, building automation systems, and facilities management technology platforms. Understanding of construction, project management, and space planning principles.
Leadership & Communication Proven ability to lead cross-functional teams and manage vendor relationships effectively. Excellent written and verbal communication skills with ability to present to senior leadership. Strong problem-solving and decision-making capabilities under pressure.
Certifications Professional certifications such as FMP (Facility Management Professional), CFM (Certified Facility Manager), or equivalent preferred. Additional certifications in specialized areas (HVAC, electrical, safety) beneficial.
Preferred QualificationsExperience in corporate real estate or commercial property management, knowledge of LEED or other sustainability frameworks, and familiarity with workplace strategy and space optimization initiatives.
This role offers the opportunity to lead comprehensive facilities operations while driving strategic initiatives that directly impact business performance and employee experience.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
