Position: Sales Consultant - Mody Group - Skoda Dealership
Department: Sales
Location: Automobile Dealership
Reporting To: Sales Manager
Job Summary
The Sales Consultant is responsible for generating vehicle sales by identifying customer needs, providing product information, conducting vehicle demonstrations, and ensuring a seamless buying experience. The role involves achieving sales targets, maintaining customer relationships, and contributing to dealership profitability.
Key Responsibilities Sales & Customer Handling
- Greet and assist walk-in and online customers professionally.
- Understand customer requirements and recommend suitable vehicle models.
- Conduct vehicle presentations, test drives, and product demonstrations.
- Explain vehicle features, specifications, pricing, finance, insurance, and exchange offers.
- Follow up with prospects to convert inquiries into sales.
- Negotiate and close sales while ensuring customer satisfaction.
Lead Management
- Generate leads through walk-ins, referrals, digital platforms, and field activities.
- Maintain and update customer records in the CRM system.
- Ensure timely follow-up of all inquiries and leads.
- Participate in promotional events, exhibitions, and roadshows.
Documentation & Process Compliance
- Complete all sales documentation accurately.
- Coordinate with finance, insurance, and registration teams for smooth vehicle delivery.
- Ensure compliance with dealership and manufacturer sales processes.
Customer Relationship Management
- Build long-term relationships with customers.
- Conduct post-delivery follow-ups to ensure customer satisfaction.
- Encourage referrals and repeat business.
- Handle customer concerns and coordinate with relevant departments for resolution.
Key Result Areas (KRAs)
- Achievement of monthly and quarterly sales targets.
- Lead conversion ratio.
- Test drive to retail conversion.
- Customer satisfaction score (CSI).
- Repeat and referral business generation.
- CRM data accuracy and follow-up compliance.
Required Qualifications
- Graduate in any discipline (preferred).
- Freshers with excellent communication skills may apply.
- 1–3 years of experience in automobile sales preferred.
Required Skills
- Strong communication and interpersonal skills.
- Sales and negotiation abilities.
- Customer-focused approach.
- Basic computer and CRM knowledge.
- Ability to work under targets and deadlines.
- Good presentation and relationship-building skills.
Additional Requirements
- Valid Driving License (Mandatory).
- Willingness to travel for customer visits and promotional activities.
- Flexible to work on weekends and holidays as per dealership requirements.
Compensation & Benefits
- Fixed salary + Attractive incentives.
- Performance-based rewards.
- Training and career growth opportunities.
- Employee welfare and engagement programs.
Walk-In Drive: 4th June to 6th June
Time: 11:00 AM to 5:00 PM
Locations: Andheri | Worli | Chembur
Mody Skoda Andheri
Shop No 3 & 4, Nasar Enclave, CD Barfiwala Road, Juhu Lane, Dhangar wadi, Andheri West, Mumbai, Maharashtra 400058
Mody Skoda Worli
Crystal House, Plot No 79, Dr Annie Besant Rd, Maya Nagar, Siddharth Nagar, Worli, Mumbai, Maharashtra 400018
Mody Skoda Chembur
GF, Krushal Shopping Cplx, No 20 & 21, Ghatkopar - Mahul Rd, next to Shopper Stop, Brindavan Colony, Chembur West, Tilak Nagar, Chembur, Mumbai, Maharashtra 400089
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Paid sick time
Work Location: In person
