Job Tittle: General Manager – 3PL, Warehousing & Logistics
Location: Madurai, Tamil Nadu
Job Type: Full-Time
Experience: 15+ Years
Industry: 3PL / Warehousing / Logistics / Supply Chain
We are looking for an experienced General Manager – 3PL, Warehousing & Logistics to lead the overall logistics and 3PL business with responsibility for business growth, P&L management, customer relationships, operations, and team leadership.
The ideal candidate should have strong experience in managing large-scale warehousing, CFA, transportation, and 3PL operations, along with a proven track record in business development and profitability.
Key Responsibilities
1. Business Growth
- Develop and execute business growth strategies for the 3PL and logistics business.
- Acquire new customers for warehousing, CFA, and transportation services.
- Expand business opportunities with existing customers.
- Drive revenue growth, profitability, and market expansion.
2. P&L Management
- Take complete ownership of Revenue, Gross Margin, EBITDA, and Working Capital.
- Drive cost optimization and operational efficiency.
- Monitor financial performance and ensure achievement of annual business targets.
- Identify opportunities to improve overall business profitability.
3. Principal & Customer Relationship Management
- Manage relationships with key customers and principal companies.
- Conduct periodic business reviews and performance discussions.
- Ensure SLA compliance and high customer satisfaction.
- Lead contract renewals, audits, and business expansion opportunities.
- Resolve commercial and operational escalations effectively.
4. Operations Excellence
- Lead Warehousing, CFA, and Transportation operations.
- Ensure inventory accuracy and efficient warehouse management.
- Drive on-time delivery and OTIF performance.
- Improve productivity and operational cost efficiency.
- Ensure compliance with safety and statutory requirements.
- Implement continuous process improvement initiatives.
5. Commercial & Business Development
- Participate in pricing, tenders, proposals, and contract negotiations.
- Improve customer and account profitability.
- Develop innovative logistics solutions and value-added services.
- Identify new business opportunities and market segments.
6. People Leadership
- Build and develop high-performing logistics and operations teams.
- Establish clear accountability and performance standards.
- Create a strong performance-driven culture.
- Coach, mentor, and develop future leaders.
- Drive team productivity, safety, and employee engagement.
Key Performance Indicators (KPIs)
- Revenue Growth
- Gross Margin & EBITDA
- New Customer Acquisition
- Existing Customer Business Growth
- Customer Satisfaction & SLA Compliance
- Inventory Accuracy
- OTIF Performance
- Transportation Productivity & Cost
- Working Capital Management
- Team Productivity & Safety
Candidate Profile
- 15+ years of experience in 3PL, Warehousing, CFA, Logistics, or Supply Chain operations.
- Minimum 5 years of experience in a senior leadership role with P&L responsibility.
- Proven track record in business development and customer relationship management.
- Strong commercial, operational, financial, and leadership capabilities.
- Experience managing large teams and multi-location operations.
- Strong negotiation, problem-solving, and decision-making skills.
- MBA / Engineering / Supply Chain Management qualification preferred.
Success Measures
The successful candidate will be expected to:
- Significantly grow the 3PL and Logistics business.
- Build strong and long-term customer partnerships.
- Deliver best-in-class operational performance.
- Improve profitability and overall operational efficiency.
- Build a scalable, technology-enabled logistics organization.
- Develop a strong and high-performing leadership team.
Work Location: Madurai, Tamil Nadu
Position: General Manager – 3PL, Warehousing & Logistics
Pay: Up to ₹1,500,000.00 per month
Work Location: In person
