Internal Audit SOP
- Audit Planning & Preparation
- Collect reports (staff reports, treatment report, clinical & billable product report, asset report).
- Coordinate with the branch to understand the requirements and arrange solutions to support day-to-day activities.
- Monitor branch staff activities and guide them to follow the SOP. If any issues are found, highlight them to management.
- Prepare attendance reports to ensure staff arrive at the branch on time.
- Monitor CCTV footage (staff movements and activities) to ensure protocol is followed.
- Verify loan applications and approvals.
- Oversee the refund process and handle escalations.
- Verify ERP updates for billable products.
- Provide proper training to Branch Managers (BM), Consultants, and other staff members.
- If any mistakes are identified in staff activities, correct them through training. If issues persist, implement regulatory penalties as necessary.
Audit External Responsibilities
- Before branch opening, the audit should report to the branch.
- First, check the sales cash and petty cash manually and systematically in the ERP system.
- Check branch billable and clinical centre stock and physical stock.
- Assess overall branch hygiene and identify any unwanted items or issues.
- Verify that the profiles suggested by the doctor have been delivered to the client.
- Review unregistered profiles, refund request letters, and declaration forms.
- Ready to travel, flexible to work
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
