Operations Manager – Hotel
Job Summary:
We are looking for an experienced Operations Manager to oversee the day-to-day operations of the hotel, ensure excellent guest service, and achieve operational and financial targets.
Key Responsibilities:
- Manage daily hotel operations and coordinate all departments.
- Supervise and motivate staff to maintain high performance.
- Monitor Front Office, Housekeeping, F&B, and other operational activities.
- Ensure excellent guest satisfaction and resolve complaints promptly.
- Monitor occupancy, revenue, expenses, and operational targets.
- Maintain service quality, cleanliness, safety, and hotel standards.
- Prepare daily/weekly operational reports for management.
- Ensure compliance with company policies and statutory requirements.
Requirements:
- 3–5 years of experience in hotel operations.
- Strong leadership and team-management skills.
- Good knowledge of hotel PMS and operational procedures.
- Excellent communication, problem-solving, and guest-handling skills.
- Target-oriented with the ability to manage multiple departments.
Job Types: Full-time, Permanent
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
