o US/ UK P&C INS expert with emphasis on Broking
o 18+Years of Experience in Managing P&C Broking Operations (End to End operations across New business, renewals, underwriting, Claims, Fiduciary)
o Managed a Multi-shore team of 700+ FTEs
o Good understanding of Industry Trends
o Led Major Transformation Projects Delivering Significant Benefits
o Handled RFPs/ Proactive Proposals
o Good experience in developing high impact presentations (PPTs) for internal and external customers
o Green Belt Certification
o Experience in managing Reinsurance and Personal Lines operations for US/ UK based customers
o Experience in managing voice operations
o Black Belt Certification
o Managed Blended Operations (Contact Center + Backoffice)
