Job Title: Front Office Representative
Experience: 1+ Years
Location: Noida
Working Days: Monday to Friday
Work Time: 9:30 AM to 6:30 PM
Job Summary
We are looking for a professional, presentable, and customer-focused Front Office Representative to manage the reception area and ensure a positive experience for visitors, clients, and employees. The ideal candidate will be responsible for handling front desk operations, managing communication, coordinating administrative activities, and supporting day-to-day office functions.
Key Responsibilities:
Front Desk Management
- Greet and welcome visitors, clients, and guests in a courteous and professional manner.
- Manage the reception area and ensure it remains organized and presentable at all times.
- Handle visitor registrations and maintain visitor records.
- Coordinate meeting room bookings and visitor arrangements.
Communication & Coordination
- Answer, screen, and direct incoming phone calls appropriately.
- Manage incoming and outgoing emails, couriers, and correspondence.
- Act as the first point of contact for general inquiries.
- Coordinate with internal departments to facilitate smooth office operations.
Administrative Support
- Maintain employee attendance records, office logs, and administrative documents.
- Assist in preparing reports, presentations, and official correspondence when required.
- Manage office supplies inventory and coordinate procurement requirements.
- Support onboarding activities and document collection for new employees.
Visitor & Meeting Coordination
- Coordinate refreshments and hospitality arrangements for visitors and meetings.
- Assist in scheduling meetings and ensuring meeting rooms are properly arranged.
- Support management and departments with administrative coordination.
Office Operations
- Monitor housekeeping, maintenance, and office facility requirements.
- Coordinate with vendors, service providers, and building management.
- Ensure smooth day-to-day functioning of front office and administrative activities.
Documentation & Record Management
- Maintain physical and digital records in an organized manner.
- Handle confidential information with professionalism and discretion.
- Ensure proper filing and retrieval of documents as required.
Required Skills
- Excellent verbal and written communication skills.
- Pleasant personality with a professional appearance.
- Strong interpersonal and customer service skills.
- Good organizational and multitasking abilities.
- Proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
- Ability to handle multiple responsibilities efficiently.
- Strong coordination and follow-up skills.
- Professional telephone etiquette.
Preferred Qualifications
- Bachelor's degree in any discipline.
- Prior experience as a Front Office Executive, Receptionist, Administrative Assistant, or similar role.
- Experience in handling visitors, calls, office administration, and coordination activities.
Key Competencies
- Customer Service Orientation
- Communication Skills
- Time Management
- Professionalism
- Attention to Detail
- Multitasking Ability
- Problem Solving
- Coordination & Teamwork
- Ownership & Accountability
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
