Company Name: Livestream Coffee LLP
Location: Surat
Industry: Food & Beverage
Position: Corporate Trainer
Experience: 2–5 years of experience in café, restaurant, hospitality, or retail operations, in a training role.
Key Responsibilities:
· Design and deliver induction training for new employees.
· Develop role-specific training modules for Front Office, Kitchen, Bakery, Housekeeping, Security, and Management staff.
· Conduct classroom, on-the-job, and virtual training sessions.
· Identify skill gaps through observations, audits, and performance reviews.
· Coordinate with department heads to address training needs.
· Train employees as per business requirement like Guest service standards, Communication skills, Complaint handling, Upselling techniques, Hospitality etiquette, Takeaway & delivery operations, Standard Operating Procedures (SOPs), Food Safety & Hygiene (FSSAI/HACCP), Inventory awareness
· Mentor Team Leaders, Supervisors, and Restaurant Managers.
· Build succession planning through employee development programs
· Measure training effectiveness using KPIs.
· Work closely with HR, Operations, Kitchen, Bakery, and Outlet Managers.
· Support new outlet openings through pre-opening training.
Skills Required:
· Good Understanding of Cafe, Restaurant, QSR, Bakery, or Hospitality industry.
· Experience in creating training content and conducting workshops.
Pay: ₹25,000.00 - ₹50,000.00 per month
Benefits:
- Food provided
- Provident Fund
Ability to commute/relocate:
- Piplod, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- You must have experience in Hospitality Industry
Work Location: In person
