Technical Delivery Manager - Trade Surveillance

Luxoft -
Chennai, Tamil Nadu

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Job details

Qualifications

English
Project management
Agile
Communication skills
Banking
Python

Full job description

Project description

We are looking for a motivated and experienced Delivery Manager responsible for ensuring that our service delivery team delivers an exceptional customer experience that will result in increased business engagement and customer satisfaction.

Responsibilities

Leading the service delivery team, managing conflict, and ensuring the teams processes and tasks are carried out efficiently.

Identifying customer needs and overseeing service delivery within the business context.

Determining ways to reduce costs without compromising customer satisfaction.

Manages area(s), customer(s), or team(s) of company employees with well

defined, limited scope, including directing daily work activities/priorities, people recruitment and development, cost management, and direction-setting within the area of responsibility.

Coaches and mentors employee direct reports. May coach and mentor non

direct reports as needed.

Manages team and individual performance.

Monitor and ensure organizational goals and contractual commitments are met (e.g. budget/cost, service availability, responses, reports).

Advise management and peers on matters of importance to area(s) of responsibility. Propose/influence direction-setting.

Resolve/monitor customer escalations as appropriate.

Establish and manage relationships with customer subject matter experts and appropriate customer management, with an objective of maintaining and building the business.

Skills

Must have

10+ years proven experience delivering complex Fixed Bid Migration Projects in Banking/Capital Markets

Must have experience in Trade Surveillance

Must have deep & strong experience in any one of below:

Equities and Fix Income

Commodities

especially Precious & Base Metals

FX Options

expert in FXO strategies and Structures

Reference Data

expert in building reference data system and integrations with market data providers

Technical background with intermediate to advanced level knowledge in Python/Pyspark

Experience in managing teams of 50+ people

Holistic knowledge of business processes and various scenarios , challenges and opportunities

Carve out and envisage business challenges and requirements to a comprehensive solution

Discuss and understand the project, purpose, goal, team, timelines, challenges, requirements, potential risks, its mitigation, plan, communication mode and high level customer expectations

Good communication and English language competency

Experience with managing project schedules, finances, risks and issues.

Close attention to detail and ability to sum up key messages for stakeholders

Weekly project updates, their completed tasks and review, plan for next action points

Understanding of project governance & Agile standards and procedures.

Nice to have

Other

Languages

English: C2 Proficient

Seniority

Senior

Chennai, India

Req. VR-122764

Delivery Project Management

BCM Industry

22/05/2026

Req. VR-122764

Apply Now

Project description

Responsibilities

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