Key Responsibilities:
- Respond to inquiries from prospective students and their families via phone, email, chat, and in person.
- Guide students through the admission process, from initial inquiry to enrollment.
- Conduct one-on-one counseling sessions to assess student interests, academic background, and career goals.
- Maintain knowledge of the institution’s academic programs, admissions requirements, scholarships, and deadlines.
- Organize and participate in on-campus and off-campus recruitment events, including education fairs, school visits, and open houses.
- Follow up with leads, schedule interviews, and assist students with application completion and document submission.
- Collaborate with marketing and communications teams to support outreach campaigns.
- Maintain accurate records in the student information system (CRM/ERP).
- Provide regular reports on recruitment and conversion metrics to leadership.
- Support other administrative and enrollment-related tasks as assigned.
Qualifications:
- Education:
- Bachelor’s degree in any discipline (preferred fields: education, counseling, marketing, communication, or business).
- Experience:
- 0-3 years of experience in student counseling, admissions, or a customer-facing role (freshers with the right skill set may be considered).
- Prior experience in higher education admissions is a plus.
- Skills & Competencies:
- Excellent verbal and written communication skills.
- Strong interpersonal and relationship-building abilities.
- Confidence in public speaking and giving presentations.
- Ability to manage multiple tasks and deadlines in a fast-paced environment.
- Proficiency in Microsoft Office and familiarity with CRM/admission software.
- Empathy, patience, and a student-first approach.
Job Type: Full-time
Pay: ₹10,000.00 - ₹25,000.00 per month
Work Location: In person
