We are looking for a Coordinator who will be responsible for ensuring the smooth execution of day-to-day operational activities by coordinating with internal teams, maintaining accurate documentation, monitoring assigned tasks, and ensuring the timely completion of operational responsibilities.
Roles and Responsibilities:-
- Follow up with customers to collect and maintain feedback.
- Manage daily IVR login and ensure timely updates in the system.
- Raise and track support tickets, coordinating with relevant teams until resolution.
- Prepare and share weekly reports on operational activities, feedback status, and ticket updates.
- Maintain accurate records and ensure timely completion of assigned tasks.
- Coordinate with internal teams to ensure smooth workflow and issue resolution.
Required Skills:
- Good communication and follow-up skills.
- Basic knowledge of MS Excel and MS Office.
- Strong organizational and coordination abilities.
- Attention to detail and ability to manage multiple tasks.
- Problem-solving mind set and ability to work within timelines.
Qualification:
- Graduate in any discipline.
- 0–1 years of experience in coordination, operations, customer support, or a similar role (Fresher with good communication skills may also apply).
- Location:- Andheri (East), MIDC
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- Where do you stay in Mumbai?
- How many years of experience do you have?
- What is your current salary?
- What is your expected salary?
- What is your notice period?
- Can you come for F2F round?
Work Location: In person
