Role: Product Manager – Warehouse Management System (WMS)
Location: Gurugram
Experience: 5–8 Years
About: Fairdeal.Market
Fairdeal.Market is a rapidly growing B2B quick commerce company enabling retailers to access a wide range of FMCG products with delivery in as little as 60 minutes. We are building a technology-driven supply chain ecosystem that powers inventory management, warehousing, procurement, and last-mile delivery across a rapidly expanding network of dark stores.As we continue to scale from a handful of locations to a nationwide network, we are looking for a Product Manager – Warehouse Management System (WMS) to build and optimize the technology backbone that drives warehouse operations and inventory accuracy across the organization.
Role Overview
We are looking for a highly analytical and execution-focused Product Manager to own the vision,strategy, and execution of Fairdeal’s Warehouse Management System (WMS). This role will be responsible for designing and scaling warehouse technology that supports inbound operations,
inventory management, picking, packing, dispatch, returns, and operational productivity across dark stores. The ideal candidate should have strong product management experience, deep understanding of warehouse operations, and the ability to build scalable technology solutions for high-volume operational environments.
Key Responsibilities
A. Product Strategy & Roadmap
- Own the end-to-end product roadmap for the Warehouse Management System (WMS)
- Define product vision, priorities, and success metrics aligned with business objectives
- Build scalable warehouse technology to support expansion from current dark stores to 50+ locations
- Collaborate with business stakeholders to identify operational challenges and improvement
opportunities
- Drive continuous innovation and process automation across warehouse operations
B. Warehouse Operations Technology
- Design and optimize workflows for Goods Receipt Note (GRN), putaway, inventory movement,
picking, packing, dispatch, and returns
- Build systems that improve operational visibility, efficiency, and process compliance
- Develop warehouse workflows that reduce manual intervention and increase productivity
- Standardize warehouse processes through technology-enabled SOPs
- Support warehouse teams with intuitive and efficient operational tools
C. Inventory Visibility & Accuracy
- Build real-time inventory visibility systems across warehouses and dark stores
- Develop inventory tracking mechanisms that improve stock accuracy and traceability
- Enable real-time monitoring of inventory movement and stock availability
- Support cycle count, audit, and reconciliation workflows
- Drive initiatives to improve inventory accuracy and reduce shrinkage
D. Productivity & User Experience
- Improve frontline worker experience through simple, intuitive, and efficient workflows
- Build technology solutions that increase picking, packing, and fulfillment productivity
- Reduce operational friction points through automation and process redesign
- Partner closely with warehouse teams to understand on-ground challenges
- Ensure high product adoption and operational effectiveness
E. System Integrations & Automation
- Integrate WMS with Order Management Systems (OMS), Auto Replenishment Systems,
Procurement Platforms, and Rider Dispatch Systems
- Ensure seamless data flow across supply chain and operational platforms
- Drive automation initiatives across inventory, fulfillment, and warehouse processes
- Collaborate with Engineering teams to build scalable and reliable system architecture
- Evaluate opportunities to leverage AI and advanced analytics for operational efficiency
F. Data Analytics & Performance Management
- Define and monitor key warehouse performance metrics
- Build dashboards and reporting frameworks for operational visibility
- Track KPIs including inventory accuracy, pick accuracy, fulfillment SLA, productivity, and turnaround
times
- Use data-driven insights to prioritize product enhancements and operational improvements
- Conduct root-cause analysis and identify opportunities for optimization
G. Cross-Functional Collaboration
- Work closely with Operations, Supply Chain, Procurement, Category, Engineering, Product, and
Leadership teams
- Translate business requirements into detailed product specifications and user stories
- Manage product development lifecycle from ideation to deployment
- Drive stakeholder alignment and product adoption across the organization
- Ensure successful rollout of new features and process improvements
What We’re Looking For
- Bachelor’s degree in Engineering, Computer Science, Operations, Supply Chain, Business, or related
field
- 5+ years of Product Management experience
- Experience building Warehouse Management Systems (WMS), Order Management Systems (OMS),
Logistics Technology, Supply Chain Platforms, or Operations Technology products
- Strong understanding of warehouse operations, inventory management, and dark store processes
- Experience working closely with frontline operational teams
- Strong analytical and problem-solving skills
- Ability to manage complex operational products in a high-growth environment
Good to Have
- Experience in Quick Commerce, E-commerce, Retail, FMCG, Logistics, or Supply Chain businesses
- Experience scaling warehouse technology across multiple locations
- Exposure to automation, AI-driven operations, and operational analytics
- Knowledge of inventory optimization and warehouse productivity frameworks
- Experience working with ERP, OMS, WMS, and supply chain platforms
Key Skills & Attributes
- Strong product ownership and execution mindset
- Deep understanding of warehouse and supply chain operations
- Data-driven decision-making capability
- Excellent stakeholder management and communication skills
- Strong analytical and structured thinking
- High ownership and accountability
- Ability to simplify complex operational problems into scalable solutions
- Strong collaboration and cross-functional leadership skills
- Startup mindset with bias for action
What You’ll Get
- Opportunity to build and scale the core warehouse technology platform at Fairdeal.Market
- Direct exposure to founders, leadership, and cross-functional teams
- Ownership of business-critical products impacting inventory, fulfillment, and operational efficiency
- Fast-paced learning environment with significant autonomy and decision-making authority
- Opportunity to solve complex supply chain and warehousing challenges through technology
- Be part of building India's next-generation B2B quick commerce and supply chain ecosystem.
