Job Description – Duty ManagerJob Title
Duty Manager
Industry
Hospitality / Hotels
Location
South Goa
Salary
₹15,000 – ₹30,000 per month (Based on experience and qualifications)
Benefits
- Food Provided
- Accommodation Provided
Employment Type
Full-Time
Experience
- 1–5 years of experience in the hospitality or hotel industry.
- Experience in Front Office, Guest Relations, or Hotel Operations is preferred.
Job Summary
We are seeking a dedicated and customer-focused Duty Manager to oversee the day-to-day operations of the hotel and ensure exceptional guest service. The ideal candidate will be responsible for supervising hotel operations during assigned shifts, resolving guest concerns, coordinating with various departments, and maintaining high service standards.
Key Responsibilities
- Oversee daily hotel operations during assigned shifts.
- Ensure excellent guest service and prompt resolution of guest complaints.
- Supervise Front Office and coordinate with Housekeeping, Food & Beverage, and Maintenance teams.
- Monitor staff performance and ensure compliance with hotel policies and procedures.
- Handle guest check-ins, check-outs, and special requests when required.
- Maintain operational efficiency and ensure smooth coordination between departments.
- Address emergencies and operational issues in a professional and timely manner.
- Prepare daily operational reports and communicate important updates to management.
- Ensure cleanliness, safety, and service quality standards are maintained throughout the property.
- Assist management in achieving guest satisfaction and operational goals.
Required Skills
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Customer service and problem-solving abilities.
- Ability to work in a fast-paced environment and manage multiple responsibilities.
- Basic knowledge of hotel operations and property management systems (PMS) is preferred.
- Flexibility to work rotational shifts, weekends, and public holidays.
Educational Qualification
- Bachelor's degree or Diploma in Hotel Management, Hospitality Management, or a related field is preferred.
- Relevant hospitality experience may be considered in lieu of formal qualifications.
Candidate Preference
- Candidates with experience in the hospitality industry.
- Candidates willing to relocate or work in South Goa.
- Immediate joiners will be preferred.
What We Offer
- Salary: ₹15,000 – ₹30,000 per month
- Free Food and Accommodation
- Professional work environment.
- Career growth opportunities within the hospitality industry.
- Employee benefits as per company policy.
Apply Now
If you are passionate about hospitality, enjoy leading teams, and are committed to delivering outstanding guest experiences, we'd love to hear from you. Join our team and grow your career in one of Goa's leading hospitality destinations.
Pay: ₹15,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
