Job Description – Non-Voice Process Executive (Fresher)
Company: WoodRock Infotech Pvt. Ltd.
Location: Dehradun
Job Overview
We are hiring freshers for our Non-Voice (Chat & Email) Process. This role is perfect for candidates with strong written communication skills who are looking to begin a career in customer support.
Salary
₹15,000 CTC
Shift
Flexible Rotational Shifts
Key Responsibilities
Respond to customer queries through Chat and Email.
Provide accurate and timely resolutions.
Maintain service quality standards.
Escalate unresolved customer concerns.
Follow company processes and quality guidelines.
Eligibility
Graduate or Undergraduate
Good written English communication
Basic computer knowledge
Good typing speed preferred
Positive attitude and willingness to learn
Flexible to work in rotational shifts
Why Join Us?
Comprehensive Training
Career Growth Opportunities
Friendly Work Culture
Performance-Based Incentives
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
