About Route Upskill Academy
Route Upskill Academy is a career-focused training institution providing practical and industry-oriented training programs designed to help students build job-ready skills.
Our core programs include Data Analytics, Logistics, and Accounting, with a strong focus on practical learning and career opportunities.
We are looking for an energetic and result-oriented Tele Sales Executive / Admission Counsellor to join our admissions and sales team.
Job Role
The selected candidate will be responsible for handling student enquiries, counselling prospective students, explaining our programs, following up with leads and converting qualified enquiries into admissions.
Key Responsibilities
- Handle incoming and outgoing calls to prospective students and parents.
- Understand student career goals, educational background and requirements.
- Explain Route Upskill Academy's courses, curriculum, practical training methodology, career opportunities and admission process.
- Provide professional and effective career and course counselling to prospective students.
- Follow up with leads through phone calls, WhatsApp and other communication channels.
- Convert qualified leads into confirmed admissions and achieve assigned admission targets.
- Maintain regular follow-up with interested and pending leads.
- Identify the needs and concerns of prospective students and provide appropriate solutions.
- Maintain accurate records of enquiries, follow-ups, conversions and admissions in the CRM or lead-management system.
- Coordinate with the academic and admission teams to ensure a smooth student onboarding process.
- Handle objections professionally and communicate the value of the programs effectively.
- Conduct online/offline counselling sessions when required.
- Participate in admission campaigns, seminars, career guidance sessions and promotional activities.
- Maintain daily and weekly sales/admission reports.
- Meet individual and team-based monthly admission targets.
- Build positive relationships with students and parents throughout the admission process.
- Follow company guidelines and maintain professional communication with all prospective students.
Required Experience & Qualifications
- Previous experience in the EdTech/Education/Training sector is mandatory.
- Candidates should have prior experience in tele sales, inside sales, admission counselling, educational counselling or a similar role.
- Candidates with previous experience selling/counselling Data Analytics, Data Science, Logistics, Accounting, Finance or other career-oriented professional courses will be strongly preferred.
- Minimum 1 year of relevant experience is preferred.
- Strong communication and interpersonal skills.
- Excellent convincing, counselling and negotiation abilities.
- Ability to handle objections and convert leads into admissions.
- Target-oriented and self-motivated approach.
- Good follow-up and customer relationship management skills.
- Comfortable communicating with students and parents over phone, WhatsApp and other platforms.
- Basic knowledge of CRM systems, MS Office or Google Workspace will be an advantage.
Preferred Candidate Profile
We are particularly interested in candidates who have:
- Previous experience in EdTech sales or admission counselling.
- Experience selling professional/upskilling courses.
- Previous experience with Data Analytics, Logistics or Accounting courses.
- A proven record of achieving admission/sales targets.
- Strong knowledge of student counselling and the education sales cycle.
- Excellent lead follow-up and conversion skills.
- The ability to work independently as well as within a team.
Key Performance Areas
The selected candidate will be evaluated based on:
- Lead follow-up and response rate.
- Number of counselling sessions handled.
- Lead-to-admission conversion rate.
- Monthly admission target achievement.
- Quality of student counselling.
- Follow-up consistency.
- Customer/student satisfaction.
- Accuracy of CRM and admission records.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
