Customer Service Executive / Representative
Key Responsibilities:
- Respond to Customer Inquiries – Handle calls, emails, chats, or messages promptly and professionally.
- Resolve Complaints – Listen actively and provide quick, effective solutions to customer issues.
- Maintain Records – Log customer interactions, feedback, and service issues.
- Support Order Management – Assist with bookings, cancellations, refunds, or changes.
- Product Knowledge – Stay updated on company services, offers, and policies to guide customers accurately.
- Follow-up – Ensure problems are resolved and customers are satisfied.
Job Types: Full-time, Fresher
Pay: From ₹12,000.00 per month
Application Question(s):
- do you have experience is customer service role ?
- are you able to give 1 year commitment to company ?
- why you left your previous company ? if fresher or intern type NO IN Comment
Language:
Work Location: In person
