We are seeking three (3) dependable and welcoming Front Desk Receptionists to join our hospitality team. The front desk is the heart of our hotel, and you will be the first point of contact for our guests, setting the tone for their entire stay.
We are currently filling the following shifts:
- Daylight Shift: 2 open positions (Morning/Afternoon schedules)
- Night Shift: 1 open position (Overnight/Night Auditor schedule)
Job Overview Positions Available 3 total (2 Daylight, 1 Night Shift) Employment Type Full-time Compensation Competitive Salary & Full Meals Location On-site Experience 1+ years in hospitality or customer service preferred (Training provided) Key ResponsibilitiesFor All Shifts (Daylight & Night)
- Guest Relations: Greet guests warmly, manage the check-in and check-out processes smoothly, and verify guest identifications and payment methods.
- Booking & Ledger Management: Process reservations, cancellations, and room assignments using our hotel management software. Maintain accurate guest ledgers and billing records.
- Communication: Answer incoming phone calls, route inquiries, and handle guest requests or complaints promptly and professionally.
- Coordination: Work closely with the housekeeping and maintenance teams to ensure rooms are ready and any operational issues are resolved quickly.
For Night Shift Specifics
- Night Audit Procedures: Balance the day’s financial transactions, verify guest accounts, and prepare daily operational and financial reports.
- Security & Safety: Monitor hotel access points during the overnight hours to ensure a safe environment for remaining guests.
- Logistics Preparation: Assist in organizing early-morning logistics, such as verifying guest meal plans and morning reports for the incoming daylight team.
Skills & Qualifications
- Customer First Mindset: Excellent communication and interpersonal skills, with a calm and helpful demeanor under pressure.
- Tech Savvy: Familiarity with computer systems. Experience with hotel property management systems (PMS) or strong data-entry skills is a major plus.
- Organization: High attention to detail when handling cash, credit card transactions, and guest information.
- Reliability: Punctuality is critical, especially for the night shift to ensure a seamless handoff from the evening staff.
Benefits & Perks Package:
- Dedicated Stay: Enjoy complimentary stay . This private residential space provides the perfect balance of a zero-minute commute while ensuring a quiet, relaxing environment completely independent of guest zones.
- Full Meal Plan: Free daily meals prepared fresh by the hotel staff.
- Competitive Salary: Generous monthly pay with standard living costs (rent, utilities, and grocery bills) entirely taken care of by the hotel.
- Professional Growth: Hands-on training on premium hotel management software and administrative systems.
How to Apply
Please submit your resume along with a brief note indicating your shift preference (Daylight, Night Shift, or Flexible) to our hiring team.
Pay: ₹12,000.00 - ₹18,000.00 per month
Benefits:
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
