Role Summary
We are seeking a proactive Senior Manager to lead cafe operations and franchise development. The role combines on-ground execution with business growth, ensuring smooth outlet operations while driving franchise expansion and coordinating supply with the brand.
Key Responsibilities
Cafe Operations
- Manage daily operations across outlets
- Ensure high standards of service, hygiene, and customer experience
- Track sales, control costs, and improve store profitability
- Train and supervise store teams as per SOPs
Franchise Sales & Development
- Generate and manage franchise leads through local outreach and networking
- Conduct meetings, presentations, and assist in deal closures
- Build and maintain a strong pipeline of potential franchise partners
Supply & Coordination
- Coordinate with brand/franchisor for inventory and stock supply
- Ensure timely replenishment and optimal stock levels across outlets
Compliance & Audits
- Ensure adherence to brand guidelines, pricing, and menu standards
- Conduct regular outlet audits and implement improvements
Requirements
- 3–6 years of experience in F&B, QSR, cafe chains, or franchise operations
- Exposure to both operations and sales/franchise development
- Strong communication, leadership, and problem-solving skills
- Ability to manage multiple locations and travel locally
Pay: ₹50,000.00 - ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
