About Us
Virtual Nexgen Solutions is a fast-growing Virtual Assistant company providing dedicated back-office support to businesses across the United States. We specialize in industries such as Mortgage, Insurance, Construction, Home Services, Healthcare, Legal, and more.
We are currently hiring an experienced Mortgage Loan Processing Virtual Assistant to support one of our U.S.-based mortgage clients.
Key Responsibilities
- Process residential mortgage loan files from application to closing
- Review loan applications for completeness and accuracy
- Collect and organize borrower documentation
- Follow up on outstanding loan conditions
- Coordinate with Loan Officers, Processors, Underwriters, Title Companies, and Appraisers
- Run DU/LP findings (preferred)
- Upload and maintain loan files in the Loan Origination System (LOS)
- Update CRM and maintain loan pipeline
- Schedule appointments and follow up with borrowers
- Communicate professionally via phone, email, and text
- Manage Outlook emails and calendars
- Prepare reports and maintain documentation
- Support social media and marketing tasks when required
Required Skills
- Minimum 2 years of U.S. Mortgage Processing or Mortgage Back Office experience
- Excellent English communication (spoken and written)
- Strong organizational skills
- Ability to manage multiple loan files simultaneously
- High attention to detail
- Customer-focused mindset
- Comfortable working independently
Why Join Virtual Nexgen Solutions?
- Work with established U.S.-based clients
- Long-term career growth
- Stable projects
- Supportive management team
- Performance-based salary growth
- Continuous training and development
- Opportunity to work with the latest AI-powered productivity tools.
Job Requirements
- Work From Office (Coimbatore)
- Willingness to work U.S. Night Shift
- Stable internet and strong computer skills
- Immediate Joiners Preferred
Pay: ₹17,000.00 - ₹20,000.00 per month
Work Location: In person
