We are seeking a detail-oriented HOA Support Executive to manage HOA and tenant inquiries and assist in the timely resolution of violations for US-based Homeowners Association (HOA) clients. The role focuses on accuracy, compliance, and timely processing while working closely with internal teams.
Key Responsibilities
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Process HOA violation accurately
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Respond to HOA and tenant queries
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Review and assist in violation resolution
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Coordinate with internal reviewers and supervisors
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Maintain proper documentation and file organization
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Support month-end and reporting activities as required
Required Skills & Qualifications
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Qualification: Graduation or equivalent
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Experience: 0–2 years in HOA support, customer service, or similar role
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Good written and verbal English communication skills
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Strong attention to detail and accuracy
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Ability to meet daily deadlines
Work Expectations
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Ability to work independently with minimal supervision
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Willingness to work in US time zones
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Comfortable working in a process-driven environment