Operations Executive / Customer Support Executive – FinTech & Digital Payments:
We are looking for an Operations Executive / Customer Support Executive with 6 months to 2 years of experience to join our growing FinTech and digital payments team in Hyderabad.
The ideal candidate should have experience in customer support, operations, FinTech, digital payments, banking, or payment-related services.
This is an urgent hiring requirement. Candidates who can join immediately or within 3 days will be preferred.
Key Responsibilities:
- Handle customer queries related to digital payments and transactions.
- Resolve transaction-related issues and customer complaints.
- Coordinate with internal teams for payment-related issues.
- Monitor pending/failed transactions and follow up for resolution.
- Maintain daily operational records and reports.
- Provide support to customers and merchants.
Products & Services:
- AEPS
- mATM
- DMT (Domestic Money Transfer)
- Cashout
- UPI Cashpoint
- Recharge
- BBPS
- Corporate Card Solutions
Required Skills:
- 6 months–2 years of relevant experience
- FinTech / Digital Payments experience
- Customer Support / Operations experience
- Hindi and Telugu — mandatory
- Good communication skills
- Basic computer knowledge
Pay: From ₹15,000.00 per month
Ability to commute/relocate:
- Hyderabad, Telangana 500081: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Experience:
- 2years: 1 year (Required)
Language:
Location:
- Hyderabad, Telangana 500081 (Required)
Shift availability:
Work Location: In person
