Company Review:
Established in 2015, Olive Resort is leading hospitality group of Central India. The company operates two resorts in Pench Tiger Reserve at Khawasa (MP) and Sillari (MH) with total room inventory of 130 rooms. The company also owns and operates Lighthouse Waterpark at Mansar (Nagpur) and Rajkamal Watersports (Khindsi lake, Ramtek) since 1992. All company properties are located within 90 kms radius of Nagpur. Headquartered at Nagpur, the company aims to be one of the leading hospitality groups of Central India.
Job Description:
Operations Resort Manager responsible for overseeing day-to-day business operations, driving efficiency, managing resources, and aligning processes with strategic objectives. This role involves supervising teams, optimizing workflows, managing budgets, and ensuring operational excellence.
Responsibilities:
· Resorts Manger should have an excellent level of commercial awareness, who can build and maintain relationships with internal and external guests. Also responsible for highlighting short/medium/long-term issues to the DIRECTOR and to help formulate solutions.
· Fully responsible for all aspects of all departments of resort.
· Support and work with all Head of Departments in all aspects of running the resort.
· Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
· Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets
· Monitor the co-ordination between all departments for smooth & efficient operations.
· Assessing and reviewing customer satisfaction and service recovery process.
· Meet all dept. heads to review & train the staff to upkeep the human capital.
· Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organisation.
Education:
- Bachelor’s degree in Business Administration, Marketing, or a related field. A Master’s degree is advantageous.
Experience:
- Minimum 7-to-8-year experience in Operations Management in Hospitality industry(Hotel & Resort).
Language:
- English (Required), Hindi
Salary:
- 360,000 to 6,00,000 per Anum (As per experience)
Location:
- 01-Suryakiran Complex, Bajaj Nagar, Nagpur Maharashtra.
For Contact:
Interested candidates should submit their resume or cover letter to
· Speak with the employer- 9156793321
Job Type: Full-time
Pay: ₹360,000.00 - ₹600,000.00 per year
Work Location: In person