Role Overview
Seeking a skilled SWIFT Support Engineer to manage and support SWIFT financial‑messaging systems including SAA, SAG, SNL, AWP, HSM, MGW, and SWIFT APIs. The ideal candidate will handle daily message operations, troubleshoot FIN and ISO 20022 flows, maintain secure connectivity, and ensure compliance with SWIFT CSP and SR releases.
Key Responsibilities
Monitor and support SAA message queues, routing, and workflow operations
Maintain SAG, SNL, MGW, AWP, and HSM components
Troubleshoot FIN (MT) and ISO 20022 (MX) message issues (PACS, CAMT, PAIN, CBPR+)
Manage RMA, certificates, LSO/RSO roles, and PKI security
Perform daily health checks, incident resolution, and DR/BCP activities
Support SWIFT API integrations (FINplus, GPI, Case Management APIs)
Install, upgrade, and patch SWIFT infrastructure components
Required Skills
Hands‑on experience with SAA, SAG, SNL, AWP, HSM, MGW
Strong knowledge of FIN (MT) and ISO 20022 (MX) messages
Understanding of SWIFT CSP, PKI, certificates, and secure channels
Experience with Linux/Windows servers and networking
Strong troubleshooting and analytical skills
Required Certifications
SWIFT Certified Specialist
SWIFT Certified Assessor
SWIFT Certified Expert – ISO 20022
Qualifications
Bachelor’s degree in IT, Computer Science, Engineering, or related field
2–5 years of experience in SWIFT operations or financial messaging support
Work Location: Remote
