Job Responsibilities
- Handle incoming customer inquiries through phone calls, WhatsApp, and online platforms.
- Call customers who make inquiries and understand their requirements.
- Explain our services, pricing, packages, and available booking slots.
- Follow up with customers and convert inquiries into confirmed bookings.
- Schedule and confirm customer appointments/bookings.
- Maintain records of inquiries, follow-ups, bookings, and cancellations.
- Coordinate with the service team to ensure bookings are completed smoothly.
- Contact customers after service completion to collect feedback and check customer satisfaction.
- Handle customer complaints and coordinate with the concerned team for quick resolution.
- Follow up with existing customers for repeat bookings and additional services.
- Maintain professional and friendly communication with every customer.
Pay: ₹7,000.00 - ₹10,000.00 per month
Work Location: In person
