Role Details:
Location:Andheri East(Work from office)
Designation:Executive-Operations
Shifts: 24*7 rotational(9 hr shifts)
Working days: 6 days
IDfy is Asia’s leading TrustStack,trusted by the best, with global expertise and enterprise-grade tech, we’re solving trust challenges, making compliance easy,fraud detection smarter, and onboarding seamless. IDfy builds mission-critical SaaS products that power identity verification, background screening, and fraud prevention for the worldʼs most trusted companies. With over 300 million verified profiles, IDfy has 1,300+ clients globally, including Amazon, Unilever, HDFC Bank, Zomato, GCash, GoTyme, Smart,and Xendit. With more than 14+ years of experience and 2 million verifications per day, we are pioneers in this industry.
Role Overview:
As a Quality Analyst in the Court Check process, you will be part of a critical team ensuring that no red cases are overlooked. Your primary responsibility will be to reevaluate cases flagged by the operations team where results are inconclusive or mismatched. You will investigate these cases thoroughly, adhering to IDfy's high standards of accuracy and attention to detail, contributing to a process that demands integrity and precision.
Key Responsibilities:
1. Quality Assurance: Conduct detailed reviews of cases flagged by the operations team, ensuring all red cases are accurately identified and documented.
Re-evaluate inconclusive or mismatched results by cross-referencing court records and other relevant sources.
2. Investigative Analysis: Dig deeper into flagged cases to uncover discrepancies or confirm findings. Ensure alignment with the Standard Operating Procedures (SOP) throughout the review process.
3. Process Adherence: Maintain strict adherence to guidelines, ensuring accuracy and compliance with legal and ethical standards.
Skills:
Exceptional attention to detail and analytical abilities.
Strong investigative and problem-solving skills.
Competencies:
Ability to work under pressure and handle sensitive information responsibly.
Excellent communication and documentation skills.
A commitment to maintaining high standards of accuracy and integrity.
Pay: ₹23,000.00 - ₹30,000.00 per month
Benefits:
Work Location: In person
