About the Role
We are looking for a proactive and organized HR & Operations Executive to manage day-to-day HR activities and support business operations. The role will involve recruitment, employee coordination, field-team management, documentation, reporting, and ensuring smooth execution of operational processes.
Key Responsibilities
HR & Recruitment
- Recruit and onboard BDEs, delivery riders and other operational staff.
- Coordinate interviews, selection, documentation and joining formalities.
- Maintain employee records, attendance and leave records.
- Coordinate payroll inputs and employee-related documentation.
- Handle day-to-day employee queries and HR coordination.
- Ensure company HR policies and SOPs are followed.
Operations
- Coordinate daily activities of BDEs and field teams.
- Track BDE visits, leads, restaurant onboarding and daily performance.
- Coordinate rider onboarding, documentation, availability and attendance.
- Monitor day-to-day operational issues and ensure timely resolution.
- Coordinate with restaurants, riders, vendors and service providers.
- Maintain operational records, checklists and reports.
- Assist management with implementing new processes and SOPs.
MIS & Reporting
- Prepare daily/weekly/monthly MIS reports.
- Maintain operational data using Excel/Google Sheets.
- Track employee performance, attendance, recruitment and field activities.
- Prepare presentations and reports for management review.
- Ensure data is accurate, updated and properly maintained.
Required Skills
- Strong Excel / Google Sheets skills
- Good knowledge of Microsoft Office
- Good communication and interpersonal skills
- Strong follow-up and coordination abilities
- Recruitment and basic HR knowledge
- Good organizational and time-management skills
- Ability to handle multiple tasks simultaneously
- Problem-solving and decision-making ability
- Ability to work independently and take ownership
- Professional handling of confidential information
Who We're Looking For
Someone who is hands-on, responsible and execution-focused, rather than someone who only wants a traditional HR role. The ideal candidate should be comfortable handling both people and daily operations, following up with teams, maintaining reports and solving operational problems.
What We Offer
- ₹18,000 – ₹25,000/month
- Full-time role with growth opportunities
- Exposure to HR, business operations and startup management
- Opportunity to work directly with management
- Increasing responsibilities as the business grows
To Apply:
Send your CV to [email protected]
Subject: Application – HR & Operations Executive
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
